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Safe Trading

Tips on avoiding scams, paying safely and reporting suspicious activity.

4 articles

What should I watch out for to shop safely?

A few simple rules make a big difference in staying safe:

  • Meet in person when possible and inspect the item before you take it.
  • Be cautious of rushed sellers who ask for a deposit or upfront payment.
  • Keep payment and messaging on the platform as much as possible.
  • Be suspicious of "too good to miss" deals far below market price.
  • Never share your ID, card or password details with anyone.

If something feels off, stop before completing the transaction and report it to us.

How do I recognize a scam?

Scammers tend to use similar tactics. Watch for these signs:

  • Insisting on shipping + upfront payment without seeing the item.
  • Pushing you off the platform (messaging app, email).
  • Sending fake "payment confirmation" screenshots or links.
  • Pressuring you to decide urgently.
  • Asking for bank/card details or an SMS verification code.

Verification codes are for you only — never share them with anyone. If something looks suspicious, stop communicating and report the listing.

How do I report a suspicious listing or user?

Thank you for helping keep the community safe. Reporting is easy:

  1. Open the listing or user profile in question.
  2. Click Report.
  3. Pick a reason and add a short note if you have one.

Our team reviews your report. If needed, the listing is removed or action is taken on the account. Your reports are kept confidential.

How is my personal information protected?

Your personal data is processed and stored in line with applicable data protection law (KVKK/GDPR).

  • Access to your account is over an encrypted connection.
  • Contact details such as phone and email stay hidden on your listings unless you choose to share them.
  • We don't share your data with third parties for marketing without your consent.

Use a strong, unique password to protect your account. For requests about your data, review our Privacy Policy and data protection notices or create a support request.

Still need help?

Our support team is happy to help with anything you couldn't find here.

Create Support Request