Messaging & Offers

To ask about a listing, you can message the seller directly.

1. Open the listing page.
2. Click Send Message.
3. Type your question and send it.

All conversations are collected under My Messages in your account. For your safety we recommend keeping contact on the platform; be careful about sharing a phone number or address.

On some listings you can negotiate or ask the seller a public question.

• Make an offer: enter your proposed price in the offer field on the listing page and send it. The seller can accept, decline or counter your offer.
• Product question: ask your question about the listing; the seller's answer may appear on the listing page so it helps other buyers too.

You can follow notifications about offers and replies from My Messages and your notification center.

If you want to collect offers from multiple sellers for a product or service, you can create a quote request.

1. Go to Get Quotes / Request a Price in the relevant category.
2. Describe what you need, the quantity and your budget if any.
3. Submit your request.

Eligible sellers see your request and send you offers. You can compare the incoming offers and pick the one that suits you best. All offers are listed in the related section of your account.

If you're getting unwanted messages, you can block the user.

1. Open the user's profile or your chat with them.
2. Click Block.

A blocked user can no longer message you. You can remove the block whenever you like. If there's harassment or fraud, we recommend you also report the user, not just block them.