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Posting ListingsPayments & BillingMy StoreSafe TradingMessaging & Offers
6 topics27 articles

Topics

6 help categories

Posting ListingsLearn how to publish, edit and get more buyers to see your listings.5 articlesPayments & BillingEverything you need to know about payment methods, installments, invoices and refunds.5 articlesMy StoreGuides on opening a store, store packages, managing your team and showcasing your storefront.4 articlesSafe TradingTips on avoiding scams, paying safely and reporting suspicious activity.4 articlesMessaging & OffersHow to contact sellers, send offers and create quote requests.4 articlesAccount & TechnicalHelp with membership, password reset, notification preferences and fixing technical issues.5 articles

Quick Answers

Frequently used marketplace answers

How do I post a listing?Posting Listings · 3 min readWhy was my listing rejected or not published?Posting Listings · 2 min readHow do I edit or remove my listing?Posting Listings · 2 min readWhat makes a good photo and description?Posting Listings · 3 min readHow do I promote my listing?Posting Listings · 2 min readWhich payment methods can I use?Payments & Billing · 2 min read

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Help Center

The Help Center brings together answers to the questions asked most often about posting listings, payments and billing, store management, safe trading, messaging and account settings. Pick a topic to see step-by-step instructions.

Most visited topics

  • Posting listings: how to create a listing, which photos and descriptions attract more offers, why a listing may not be published.
  • Payments and billing: accepted payment methods, installments, invoices, refund and cancellation terms.
  • My store: opening a store, differences between packages, updating company details, adding staff and consultants.
  • Safe trading: what to check as a buyer or seller, warning signs of a scam, secure payment and delivery.
  • Messaging and offers: contacting sellers, managing incoming offers, tracking quote requests.
  • Account and technical: password changes, email verification, notification preferences and technical issues.

To compare prices before buying, request quotes from several sellers through the quote form, and read our buying and maintenance guides on the Machinery Blog.